Holiday sickness claims

Holiday sickness
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Holiday sickness claims

Illness while on holiday not only ruins your holiday, but it may also result in financial ruin. You may have gotten sick due to a problem with the hotel or food poisoning, for example. If you’ve been disappointed, contact our expert solicitors right now to begin making a holiday sickness compensation claim.


Holiday sickness
Holiday sickness

The most important things to remember when claiming for sickness on holiday:

  • Your service provider (hotel, tour operator) has a responsibility to keep you safe
  • You can claim for food poisoning or illness caused by poor building maintenance
  • You can claim under the Package Travel Regulations, Regulation 2
  • You should keep all travel documents and a diary where possible
  • You can claim on a No Win, No Fee basis.

Can I claim for being sick on holiday?

If you become ill on holiday despite no fault of your own, you may be eligible for compensation. Your tour operator is in charge of your safety.

It is the obligation of the service provider to prevent harm to visitors, whether that’s ensuring that your food is of high quality or keeping buildings in good working order.

What kind of holiday sickness claims can I make?

You can claim for holiday sickness caused by poor safety or sanitary practices, for example, if the hotel has not kept to strict safety and hygiene standards. Holiday sickness claims are usually filed after someone has been poisoned, resulting in brief-term and unpleasant illnesses that spoil your holiday.

You may be entitled to make a no win no fee compensation claim for:

  • Salmonella
  • Gastroenteritis
  • E-coli
  • Cryptosporidium
  • Norovirus
  • Legionnaire’s Disease
  • Carbon monoxide poisoning
  • Pesticide poisoning.

Causes of holiday illnesses

You may become ill after eating tainted food or being exposed to an unhealthy atmosphere on vacation. A gas leak could be caused by a number of factors, such as a leaking gas meter.

Food poisoning symptoms generally begin 1-5 days after eating contaminated food, with stomach cramps, vomiting, and diarrhea. Symptoms should be gone in a few days and plenty of liquids should be consumed. However, more severe circumstances may necessitate medical treatment or a short course of antibiotics.

Exposures to carbon monoxide or pesticides can produce headaches, nausea, dizziness, abdominal discomfort and respiratory issues.


Salmonella is a form of bacteria that may be found in poultry products, milk, eggs, and water. It can be carried by turtles, birds, and rodents in rare circumstances. It may spread to humans if food prep surfaces are not kept clean or meals are not properly cooked.

The headaches, stomach cramps, fever, vomiting and diarrhea that you get while taking paracetamol can last anywhere from 7 to 10 days. If your symptoms linger for longer than two weeks, you may require antibiotics. It’s critical to stay hydrated if you require them. A stool sample can be used to determine whether you have salmonella.


Gastroenteritis is caused by uncleanliness and tainted food, much like salmonella. ‘Vomiting, diarrhea, and dehydration are common symptoms,’ which might lead to dehydration.

Gastroenteritis can be catastrophic to those who are vulnerable, and it might necessitate a hospital stay. A stool sample will be needed for this procedure as well.


E-coli bacteria are present in the body harmlessly, but certain strains of E. coli can cause illness. If you’ve eaten unsafe food like undercooked beef, unpasteurized milk and juice, cheese, raw fruit and veggies, or even water while on vacation, you can make a holiday sickness claim. E-Coli can also be contracted by being in contact with animals.

‘The patient population may suffer from a range of symptoms, among them severe, bloody diarrheas, stomach pain and vomiting.. On the other hand, they can cause kidney damage, paralysis, blindness, and even death in some situations. A stool sample will be taken from you by your doctor.


‘Cryptosporidium is a parasite that affects the digestive system, causing nausea and diarrhea.’ You can acquire this illness by consuming tainted water or coming into contact with infested farces.

Symptoms can last up to two weeks, and drinking plenty of water should help. Your doctor will inspect your stool using a sample.


Norovirus, or “winter vomiting disease,” is a highly transmissible illness that spreads via contaminated food, water, and person-to-person contact. The virus frequently spreads in closed settings, such as hotels or cruise ships, since the virus may survive for several days on surfaces.

Vomiting, diarrhea, headaches, tiredness, and muscular pains are some of the symptoms. You can be ill for up to 48 hours, and you’ll need to rehydrate.

Legionnaire’s Disease

Legionnaire’s Disease is caused by bacteria that are spread through ventilation systems, spa pools, cooling towers, and hot water. Contract the illness by breathing in tiny water droplets that may be dispersed throughout hotels or cruise ships.

The flu-like symptoms of strep throat include a fever, cough, muscular discomfort, headaches, and amnesia. It is, however, highly toxic to smokers, heavy drinkers, and persons with damaged immune systems or breathing difficulties.

Carbon monoxide poisoning

This is caused by malfunctioning gas appliances, such as cooking equipment or heating systems in hotels. You may be exposed to this hazardous gas if your accommodation provider does not maintain these appliances properly.

Headaches, nausea, shortness of breath, stomach discomfort, dizziness, and so on are some of the symptoms.

Pesticide poisoning

If your catering business has not washed fruit and vegetables, or if you are exposed to locations where pesticides are being dispersed, such as near farms with crops, you may be exposed to pesticides.

Pesticides are highly toxic, with short-term symptoms including stomach discomfort, headaches, vomiting, and breathing difficulties. You may also get chronic diseases or skin issues over time.

In the end, it is up to your hotel manager, tour operator, or any other providers involved in your package holiday to ensure that you are safe. If you’ve been affected by any of the following, you may be able to make a no-risk, no-cost holiday sickness claim:

  • Poor hygiene practices in the local area
  • Poor food preparation at your resort
  • Exposure to unfamiliar germs such as harmful e-coli strains
  • Overcrowded facilities
  • Hot weather and insects.

Typically, holiday sickness is caused by irresponsible behavior on the part of staff, such as leaving food unclean or preparing it incorrectly. Contact our knowledgeable holiday sickness solicitors as soon as possible if you’ve been unwell while on vacation so we may start your no win no fee claim.

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