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Bus Accident Claims

Struck by a bus wing mirror?

Involved in a bus coach accident?

You are entitled to claim for bus accident injury compensation

Bus accident claims are more common than you think

Major bus or coach accidents in the UK are relatively rare but personal injuries caused by bus accidents are more common than some people may think. More than 3,000 bus and coach casualties were reported by Transport for London (TfL) in 2019, and bus accident claims for injury compensation are pursued by personal injury solicitors on a regular basis.

A procedure of thorough bus driver training, rigorous vehicle maintenance and safety regulations help to keep bus and coach travel in the UK relatively safe and accident-free. However, normal daily bus travel can often be affected by a combination of factors that have affected more than nine in ten bus passengers involved in bus accidents in just one year alone.

A public transport bus does not have passenger seat belts fitted to help resist the impact of an accident, and prevent common personal injures such as bruises, cuts, fractures, and head and neck injuries, such as whiplash.

Bus accident claims occur on a regular basis and while bus accident-related fatalities are thankfully few and far between, there are still a number of injuries that people claim for. If you believe that you have suffered an injury as a consequence of negligence by a bus driver, another road user or a pedestrian then you may well have a claim for compensation.

Bus accident casualty figures

4.5 billion local bus passenger journeys were made in the UK, in 2019/20 (TfL)

Of 3,085 bus and coach casualties reported by Transport for London (TfL) in 2019:

91% were passengers

36% were aged 60 and over 249,835 collisions involving TfL buses were recorded over a 10-year period up to March 2017.

209 injuries caused by TfL bus wing mirrors striking pedestrians, 2014/18.

Bus coach accident compensation a part of personal injury claims

Our bus accident personal injury solicitors will help you claim maximum injury compensation for any personal injuries and losses, including:

·Inability to work and loss of earnings

·Severity of personal injury and expected treatment

All bus and coach drivers in the UK have a duty to care to their passengers to drive and operate the bus safely at all times, and minimise the risk of a bus accident and subsequent personal injury.

Many bus accident claims are pursued because of a lower than expected standard of driving, which resulted in personal injury to bus passengers.

Your entitlement to make a bus accident claim

You are entitled to make a bus accident claim as a result of suffering a bus accident injury caused by:

  • Driver moving off before passenger is seated
  • Injury resulting from overcrowded bus
  • Head injury from sharp braking
  • Hand injuries from closing doors
  • Slipping or falling due to rubbish or spilt substances on floor
  • Bus in collision with another vehicle
  • Head struck by a bus wing mirror
  • Our personal injury solicitors are carefully selected for you by our experienced Claim Line 365 experts to help you make a claim for bus coach accident compensation.

Compensation available to any bus passemger

Most bus journeys are completed safely, without incident or injury. However, increasing high frequency scheduling of bus journeys in heavily populated and vehicle congested city centres, increase the likelihood of bus accidents to occur.

Personal Injury compensation is available to any bus passenger who has suffered an injury caused by a non fault bus coach accident.

How Much Can I Claim For A Bus Accident?

The personal injury claims process considers the unique circumstances of your bus accident. The amount of compensation you receive will depend entirely on your unique situation, the severity of the injury sustained in the accident and the long lasting consequences.

Bus accident compensation isoften split into two categories known as General and Special damages.

General damages

General damages covers your personal injuries, their severity, and the impact upon your wellbeing. Compensation in this category also take into account any likely future impact of the injury on yourhealth and emotional well-being.

Special damages

Replacement Costs

– for any significant damage to personal property or items needed to be placed. Care claim – for more severe debilitating injuries which require help around the home, including personal care, and future care at home needs.

Loss of earnings

– if are unable to return to work or need time off.

If you’ve been injured in a bus or coach accident that wasn’t your fault, and you’ve suffered a loss of earnings, you have a strong reason to include loss of earnings in your bus accident claim for compensation.

Travel Expenses – incurred as a result of your injury

A bus accident claim for travel expenses is intended to help with covering the immediate costs of travelling to and from a hospital and ongoing visits, whether the journey is made by private car, taxi, bus or train.

Medical Expenses – to pay for special medical treatments.

Short-term medical expenses

Immediate and urgent term medical expenses will include doctor’s consultation fees, hospital charges and all other expenses related to medication, diagnostic tests and hospital stay.

Long-term medical expenses

Where severe injuries have been sustained, there will also be a requirement for receiving long term physiotherapy or other medical treatments, which were directly the result of your bus or coach accident.

Medical Examination

A part of the compensation process for a bus accident claim for personal injury is undergoing a medical examination, which is arranged by the solicitors. The results of the examination are important in helping to determine the extent and impact of your injuries, and essential to calculating the total amount of compensation you are entitled to receive.

In addition to the medical examination, you should also seek separate medical assistance with your GP as soon as possible, even for apparent, minor injuries, which could be more serious than you first thought.

No Win No Fee Bus Accident Claim Personal Injury Solicitors

All our Bus Accident Claim Personal Injury Solicitors work on a No Win, No Fee basis.

No Win, No Fee means you do not need to pay anything upfront to get your claim for your road traffic accident started.

If your claim is successful your opponent will pay all legal costs, with the rest deducted from the final settlement. If the claim is not successful than you will not be liable to pay anything.

Liability for a bus accident compensation claim

Your bus accident compensation claim for personal injury is usually made against whoever was at fault, which could be one of the following:

  • Bus company of the bus driver
  • Driver of vehicle which caused the accident with the bus
  • Insurers of the bus or bus company - if the accident was caused by another vehicle
  • Council or local authority – if accident was caused by road defect / poor road maintenance

Bus driver negligence

A bus accident can be caused by bus driver negligence, speeding or poor driving. The bus accident claim will be pursued against the insurers of the bus or bus company, not directly against the bus driver.

A passenger injury can be sustained as the result of a bus accident even if no contact took place with another vehicle or object.

A bus passenger has a duty to comply with any safety notices displayed on the bus, and ensure they use the bus or coach appropriately. But there will be occasions where the driver of the bus or coach can fail in their duty of care, resulting in fast acceleration or careless road manoeuvring, harsh braking.

The Public Service Vehicles Regulations, 1990 Regulation 5. (1) states:

“A driver and a conductor shall take all reasonable precautions to ensure the safety of passengers who are on, or who are entering or leaving, the vehicle”.

Bus accidents and other road users

When a bus coach accident occurs, bus passengers are directly involved and can suffer a personal injury.

Other road users can also be at risk of personal injury such, as car drivers and their passengers, cyclists, motorcyclists and pedestrians.

People waiting at a bus stop can be struck by a bus wing mirror as it pulls in to the kerb.

Anyone involved who suffered an injury as the result of a bus accident is entitled to make a personal injury claim for compensation.

Different types of bus coach accidents

Bus or coach involved in a collision with a vehicle

A bus accident can result from basic driving manoeuvres, such as:

Pulling into side of road to collect passengers and merging back into a line of traffic

Reluctance by car drivers to allow buses and coaches to pull out in front and become stuck behind a large, slow-moving vehicle can be the cause of sudden braking.

Wider turning circle and more road space required

Lane discipline on a roundabout can often be obstructed due to the size of a bus or coach. Emerging from a junction may also require the driver to make a wide turning circle.

Pedestrians hit by a bus or coach

Pedestrians can often be vulnerable to being struck by a bus or coach, due to:

  • Trying to cross the road in front or behind passengers getting on and off the bus
  • Standing at the roadside waiting for a bus to pull into the stop

A driver may have a lapse of concentration on a congested road causing a bus accident involving another vehicle or stationary object.

Bus doors closing while passenger boards or alights bus/coach

A personal injury sustained while boarding or alighting a bus or coach can be caused by:

  • Malfunction of the door mechanism
  • Driver closing the bus / coach door before it is safe to do so.

Slip, trips and falls caused by harsh braking

Bus or coach passenger are often most at risk when walking to and from a seat. Driving too fast for the road conditions or simply driving erratically can sometimes cause a passenger walking to and from a seat to stumble and suffer a fall.

The actions of driver carelessness or negligence may cause excessive movements of the bus, and for passengers to fall off their seat.

Information you need to claim bus accident compensation

Immediately following a bus accident, there is important and essential information that you will need to collect at the time to help you make your bus compensation claim.

  • Date and time of the accident
  • Exact location of the accident
  • Vehicle registration of the bus or coach
  • Bus or coach number
  • Name of the bus driver / bus company
  • Location of stop where you got on the bus and your intended destination
  • Note of the seat you were in when the accident happened - if you were seated
  • Details of any witnesses to the accident, including other passengers
  • Registration number, name and address of any other vehicle drivers involved in the accident
  • Police details - if involved

Proof of journey on bus involved in the accident

It is also recommended to retain proof of purchasing your journey and being present on the bus at the time when the bus accident took place, such as a bus ticket, Oyster card, weekly or monthly pass, mobile app.

Buses and coaches with CCTV installed can also prove your involvement in the accident and presence on the bus.

However, it is recommended to submit a bus accident claim early to ensure CCTV recording remains available, along with photographic ID as cross-reference with the CCTV.

How Long Do I Have to Claim for A Bus Accident?

You normally have 3 years to make a bus accident claim for compensation, unless you are representing a minor, a close friend or relative who are not able to make a claim for themselves.

Minors under the age of 18

Personal injury compensation can be claimed at any time. From 18 years of age onwards, they will have three years to claim.

Friend or relative without mental capacity

No time limit for anyone who wishes to make a personal injury claim on their behalf.

What Compensation Can I Claim For My Bus Accident Injuries?

The type and extent of the personal injuries you have suffered will affect the amount of bus accident compensation you are entitled to claim, which are set out in the Judicial College guidelines.

Bus coach injuries are mostly relatively minor. However, in cases where injuries sustained are more serious, the range of bus compensation amounts could be substantial.

A claim settlement for bus coach compensation can vary significantly, but a skilled and experienced personal injuries solicitor will always negotiate for the maximum settlement possible.

Involved in a Bus Coach Accident?

If you or someone you know has unfortunately been involved in a bus coach accident, our Claim Line 365 team will help you at any time.

You are even free to choose your own representative if your insurance provider has recommended a different law firm. You are not obliged to proceed with someone your insurance provider recommends.

Contact our friendly team on 0203 813 9654 or simply fill out our contact form today.

Call us 0203 813 9654 today and see how we can help you.
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  • * I have read, understood and agree to the Terms Conditions and Privacy Policy
  • * Information on how we handle your data is on our Privacy Policy
    Disclaimer All our calls are recorded for training and monitoring purposes. Claim Line 365 is regulated by the Financial Conduct Authority. Registration recorded on FCA the website We charge our solicitors for the marketing and operational services we provide, and these costs are not passed on to our customers.

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