Claim Line 365 works alongside several Insurance Brokers and other Partners offering them all a complete management service to handle everything from start to finish.
We take immediate steps to initiate vehicle repairs to commence. In case there is doubt of anything suspicious then the claim can be placed on hold or it can be investigated by the indemnity team.
Our engineers are highly experienced in controlling vehicle repair costs keeping the cost down for our clients. Costs of repairs are competitively sourced and through our bespoke workflows, downtime is minimized. Courtesy cars are provided to the policyholder for the duration of the repair.
Our specialist Third Party Intervention Team contacts the innocent party and offers to find an injury solicitor to handle their claim directly after a clear cut at fault accident, which dramatically reduces costs for our clients. Hire is provided and repairs are managed professionally with costs being controlled from the beginning.
Our bespoke panel of solicitors will promptly initiate recovery procedures. If they cannot recover reimbursements within agreed timescales, they will have arrangements in place to issue County Court proceedings to ensure the ongoing management of claim cycles.